Companies typically do a terrible job of notifying customers when they've been hacked, and eBay is no exception.
It's been more than 24 hours since eBay (EBAY, Fortune 500) revealed it was hacked. Yet the company still hasn't emailed all of its users to notify them that they must change their passwords.
The company said on Twitter, "It will take some time for every eBay user to get our [password] reset email."
Initially, eBay posted a prominent notice on its homepage. But even that was taken down sometime Thursday.
Customers are furious.
Kurt Brown of Battle Creek, Iowa, shops on eBay at least once a week. He wonders what's taking eBay so long.
"I think it is terrible," he said. "They can email us through their own system all at once. They send me a lot of emails encouraging me to buy certain things, they can tell us about this!"
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