Ryanair said full-year earnings jumped 66pc as Europe’s biggest discount carrier ramped up winter capacity and sought to lure a new generation of passengers with a softer approach to customer service.
Profit after tax in the year through March rose to €867m ($948m), Ryanair said in a statement on Tuesday. That’s €247m higher than the top end of predictions made the previous year. For fiscal 2016, the airline predicted profit of €940m to €970m.
Ryanair, which raised its guidance for 2015 earnings five times, is targeting major European airports and looking to tempt passengers away from network airlines such as Deutsche Lufthansa and Air France-KLM Group. With low-cost carriers approaching the end of a what chief executive Michael O’Leary has described as a “land grab” for market share, the Irish airline is extending efforts to broaden its customer appeal into a third year.
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